How fees work

We are out of network with every plan, so we don't file claims for you. We don't take DHMO plans, and we are not enrolled with Medicaid or CHIP. If your plan reimburses out-of-network care, the receipt we give you is what you send it.

Most patients pay at the visit. You hear the fee before we begin, in writing. Financing is offered by third-party lenders. Approval and terms are set by the lender.

After each visit you get an itemized receipt with the procedure codes. Whether your plan pays, and how much, is the plan's decision.

You can ask for a written estimate before any treatment. If you're paying without insurance, we give you a written estimate in advance, when you book or whenever you ask. It lists each step we expect and its fee.

Before your first visit, call your plan and ask whether it reimburses out-of-network exams and night guards. Catherine can tell you which codes to ask about. We don't check coverage for you.

About an hour with Dr. Okada: an exam of your teeth, gums and bite, how your jaw moves, and X-rays only if she needs them. You leave knowing what she sees and what a guard would cost, in writing.